Step 1. Get Us the Docs

Email us the docs at If originals must be served, mail us the docs. Please note any relevant details or known deadlines. We will confirm receipt within minutes of receiving the job.


Step 2. Setup

Our highly trained employees will review each and every set of documents for missing items, service deadlines, the appropriate service rules, etc. We may reach out with critical, clarifying questions.


Step 3. Out for Service

Our thorough attempts for service utilize keen observation, creative tact, and strong determination to get results quickly. As necessary, we will attempt up to 7 times at an address for a single fee. For the most difficult local serves, attempts by multiple employees often does the trick. For the most urgent local rushes, our team of employed process servers is standing by to go anywhere at anytime.


Step 4. Solutions (if Necessary)

In the event of any difficulties, our team will quickly develop a plan. We disdain the term "non-serve," considering it synonymous with defeat. Driven to get your documents served, we will do a brief skip trace, as a courtesy, when we hit a snag. Often, this immediately reveals the updated address. We will let you know if a full skip trace, surveillance, or other approach is advised (additional fees will apply).


Step 5. Completed Service

We know that you need updates fast, so our information system is updated within mere minutes of completed service. You will immediately receive an email with the service details. Upon request, we can also provide our invoice in that email; otherwise, we mail it with the signed affidavit or proof.


Step 6. Proof of Service

Once the specific process server returns to the office, he or she will sign the proof (usually on the same day that service occurs). We will quickly get the affidavit to a Virginia county court if applicable; otherwise, we will email you a scan. Then, we will drop either the file stamped or original affidavit in the mail to you.

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